Every Customer Chat.
One Inbox. Zero Tabs.
Stop switching between WhatsApp Web, Instagram, the Messenger app and a website chat tool. SaleZap pulls every conversation into one shared team inbox where you can reply, send products, set priority, assign agents, tag and convert chats to leads without leaving the screen.
Teams reply 4x faster when every channel lives in one inbox instead of five tabs.
Your Conversations Are Scattered. So Are Your Sales.
Your customers message you on WhatsApp, comment on Instagram, DM your Facebook page and ping the website widget all at once. Your team juggles four apps, two phones and a spreadsheet. Messages slip through, two agents reply to the same person, and nobody knows which chat is a real buyer.
Here's How the SaleZap Unified Inbox Works
Every message from WhatsApp, Instagram DMs, Facebook Messenger and your website widget lands in one shared team inbox. Your whole team works from the same screen no duplicate replies, nothing missed. Reply with one click, drop in a product carousel, fire a saved quick reply, set priority, assign the chat to the right agent, add tags, and when a chat is worth pursuing, convert it from a temporary lead into a real lead that flows straight into your CRM pipeline.
The real SaleZap unified inbox channel rail on the left, live conversation in the centre, lead status, priority, assignment and tags on the right. WhatsApp, Instagram, Messenger and website chat, all in one place.
How the Unified Inbox Works
Connect your channels once. Every conversation flows into one inbox from then on.
Connect Your Channels
Link WhatsApp Business, Instagram, your Facebook page and drop the website chat widget on your site. One-time setup, no code.
Every Message Lands in One Inbox
New chats from all four channels appear in the shared team inbox in real time with the source channel, contact and full history attached.
Reply, Route and Convert
Send product carousels and quick replies, set priority, assign to an agent, add tags, and convert temp leads into CRM leads in one click.
Everything Your Team Needs in One Inbox
Built for sales teams that talk to customers across every channel.
How Much Revenue Is Hiding in Missed Chats?
Estimate the sales you recover when no conversation slips through the cracks again.
| Conversations/Month | Juggling apps | Unified Inbox | Time Saved |
|---|---|---|---|
| 300 chats | 15 hrs/month | One screen | 15 hrs freed |
| 600 chats | 30 hrs/month | One screen | 30 hrs freed |
| 1,000 chats | 50 hrs/month | One screen | 50 hrs freed |
| 2,000 chats | 100 hrs/month | One screen | 100 hrs freed |
Teams That Replaced Five Apps With One Inbox
Frequently Asked Questions
Combine for Even Better Results
The unified inbox works best when paired with these SaleZap features.
AI Auto-Replies
Let AI answer instantly in the inbox 24/7 and escalate to a human agent inside the same shared inbox the moment it detects frustration or buying intent.
AI Lead Scoring
Every chat you convert to a lead is automatically scored, so your team always knows which conversations in the inbox to prioritise and call first.
Sales CRM Pipeline
Converted leads from the inbox flow straight into your CRM pipeline with full chat history attached no manual copy-paste, no lost context.
One Inbox for Every Conversation. Set It Up in 10 Minutes.
Connect WhatsApp, Instagram, Messenger and your website widget, invite your team and start working every customer conversation from one shared screen no missed chats, no duplicate replies, no tab juggling.